Terms of Service

The following Terms of Service define the legal framework for the use of the Salt website (www.joinsalt.co), and the other services we provide to our users. 

Please read these Terms of Service carefully.

1. Applicability

1.1 Contract partners and contract subject matter. These Terms of Service provide the basis for the user agreement resulting between you and us, Salt, 345 N Maple Drive, Beverly Hills, CA, 90210 (hereinafter referred to as "Us" or "We"). The contract subject matter is the use, free of charge, of the services offered by Us on the website www.joinsalt.co (the “Salt Website”).

1.2 Additional terms and conditions. We reserve the right to make certain Salt Services subject to additional terms and conditions. We will notify you before using such additional terms and conditions.

2. The Salt Services 

The Salt Services We provide involve the following:

2.1 Salt Website. The Salt Website, provides information about the topics of climate and emissions reduction and about our Salt Services. You can also use the Salt Website to contribute to our  “Pinch of Salt” program. Some of the other Salt Services (such as calculating the carbon footprint) can also be used on the Salt Website. Where applicable, the terms and conditions for using the various Salt Services also apply to their use on the Salt Website.

2.2 Carbon Calculation Program. We enable our users to calculate their personal annual CO2e emissions, the so-called carbon footprint, free of charge. For this purpose We make available a questionnaire in the Salt Website. The questionnaire allows users to input information about their personal lifestyle (e.g. number of flights, consumption habits). The calculated carbon footprint is only an approximate value because the exact carbon footprint depends on all of a user's actions and only a limited amount of information about each user is available to Us. It is also necessarily an estimate because the carbon footprint is a prediction about the future and the carbon footprint is calculated for an entire year. Therefore, the calculation is made without any guarantee that your actual carbon footprint will correspond to your calculated carbon footprint. The method of calculation may be adjusted from time to time, for example because further findings are incorporated into the calculation methodology or because social conditions influencing your personal carbon footprint have changed.

2.4 News. As part of the carbon calculating process, our users receive news about topics such as climate change in general, about specific climate protection projects, and about a climate-friendly lifestyle, in particular tips on how to reduce your own carbon emissions and thus lower your personal offset costs. This information may contain links to third party content.

2.5 Changes to the Salt Services. We reserve the right to change our business model at any time, e.g., to provide certain Salt Services only in exchange for payment. 

3. Conditions of Participation

To open a user account and to use the Salt Services you must be at least 18 years old and have full legal capacity.

By entering into a contract with Us you represent that you have no other user account with Us and that your user account has not been suspended or canceled in the past due to violations of our Terms of Service. In such cases We will not enter into another or new user agreement with you. You also represent that all information provided by you during the registration process is true and complete.

4. User Account and Conclusion of Contracts

4.1 Use without a user account. You may use the Salt Website to collect information without a user account and, for example, to calculate your personal carbon footprint. These Terms of Service also apply to this type of use, to the extent that they are applicable.

4.2 Registration process. To use all features of the Salt Services, you must register and open a user account. You can open a user account directly via the Salt Website. During the registration process you will be asked to accept these Terms of Service and to consent to the processing of your personal data. In addition, We will ask you to read our privacy policy.

You can register and log in with your email address and a password. 

4.3 Registration via the Salt Website. If you register on the Salt Website, a user agreement between you and Us will result after you have completed the registration process.

4.5. Correction of input errors. You can cancel the registration process at any time if you wish to participate in our Carbon Calculation Program via the Salt Website. You will be able to correct any input errors.

5. Rights and obligations of the user

The Salt Services are offered exclusively to consumers. This means you may not use the Salt Services for business or other commercial purposes.

You may not allow any third parties to use your user account, and you are not permitted to

  • make accessible or transfer to any third parties access data transmitted or used for authentication or identification purposes;
  • circumvent any access control systems for paid services or take any other action to use services without authorization;
  • introduce into our IT systems any viruses, worms, Trojan horses, or other malware that may jeopardize or impair the functionality of the Salt Services;
  • transfer or assign any rights or obligations under your contract with Us to any third parties.

When using the Salt Services you must also comply with the terms of contracts with any third parties, in particular contracts with your Internet service provider.

To promote effective communication with you, We ask that you include our email address in the list of trusted senders at your email provider.

6. Termination

6.1 User account. You may delete your user account at any time for any or no reason, in which case this user agreement will terminate automatically.

To do so, you must send Us an email at support@joinsalt.co, so that We can delete your user account and the associated data. Please note that after your user account has been deleted, all data and content you have uploaded will or may be deleted by Us.

We may terminate the user agreement at any time for any reason or no reason.

6.2 Termination for good cause. We are entitled to terminate the user agreement and to delete your user account with immediate effect, if you materially violate the provisions of the user agreement and/or these Terms of Service or fail to make any payment when due.

7. Licensed Rights 

7.1 Salt Services and Content. To the extent necessary for achieving the contractual purpose, we hereby license to you the non-exclusive and non-transferable right to use protected content for non-commercial purposes subject to the terms of the contract. We hereby advise you that you are prohibited, in particular, from distributing or making such content available to third parties, e.g., on websites, and from leasing or otherwise transferring either the Salt Website or its content. You may not decompile, modify, or edit the Salt Website, except as provided by applicable law.

Licensed rights will in each case terminate if your account is no longer activated or after the license term has ended. In the event of any violation of these provisions, we shall have the right to terminate the contract for good cause without notice.

7.2 Inclusion of family members. These licensed rights are also valid for any other family members.

7.3 Content uploaded by users. To ensure that the Salt Services can be used without limitation at all times, we need to be able to use content uploaded by users at any time, at any place, and without limitation. You therefore hereby license to Us the non-exclusive right, throughout the world, in perpetuity, and without limitation, to use any protected content uploaded by you. We shall have the right to sublicense this right, which shall include, without limitation, the right to reproduce, disseminate, make publicly available (by wire-based or wireless transmission), communicate, and edit such content (for example, by changing the resolution or size of an image for technical reasons). You hereby further license to Us the right to make any content uploaded by you also available to any other users, to the extent this is done for the contractual purpose.

8. Support 

We will provide you with support for the Salt Website. You may contact our support teams with any concerns related to the Salt Website. You can reach the support team at support@joinsalt.co.

9. Updates

We may offer automatic or manual updates for the Salt Website at any time and without prior notice. Our applications are continuously updated and adapted. Among other things, this is to protect your security and the stability of our applications. Therefore, system requirements may change under certain circumstances. We do not assume any obligation to provide you with a functional application for your terminal device on a permanent basis, if technical developments should limit the functionality of your terminal device.

10. Warranty

10.1 Applicable law. Any warranty claims are governed by applicable law. Your rights as a consumer remain unaffected thereby.

10.2 No express or implied warranties. We make no representations or warranties, express or implied, that by using a Salt Service you will achieve your desired goal or any other result.

11. Responsibility for Content and Services

11.1 No responsibility for third-party content or services. The Salt Services may include links to content or services of third-party providers. In some cases, content made available by third parties may be shown or the Salt Services may enable you to use additional services of third parties. We strive to design our applications in such a way that this will be readily apparent to you. All content and/or services of third-party providers are subject to the applicable terms, conditions, and policies of such third-party providers. We hereby expressly disclaim any responsibility or liability for content or services of any third parties. You are personally responsible for making sure that you do not violate the terms and conditions of such third-party providers.

11.2 No responsibility for user-generated content. You are personally responsible for all content you upload using the Salt Services. We do not endorse or review such content.

11.3 Responsibility of the user for violations of law. When posting or making available your own content, you must comply with all applicable laws and other regulations that are applicable in the country in which you are using our Salt Services. Whether or not prohibited by criminal law, you are prohibited from making available on, at or through the Carbon Calculation Program, Salt Services, and or your User Account any and all content of a pornographic, sexual, violent, racist, inflammatory, discriminatory, offensive and/or defamatory nature.

In addition, it is your responsibility to make sure that you infringe upon no third-party rights, including, without limitation, privacy or publicity rights of third parties and intellectual property rights of third parties (e.g., copyrights, trademark rights, etc.). In this connection, We advise you that you must also, and in particular, own the necessary rights to your profile image and to any other photos you upload.

We may at any time remove and erase any content that is unlawful or violates the aforementioned principles. If you violate the aforementioned provisions, We shall also have the right to send you a warning that We will suspend your user account or terminate the user agreement for good cause.

11.4 Indemnity. In the event that you have (negligently or intentionally) violated any provisions of Section 13, you are obligated to indemnify Us against any claims of third parties that may be brought as a result of such violations. We further reserve the right to claim damages and to pursue other remedies against you.

12. Liability

12.1 Liability for free services. In the case of free services, the total amount of our liability, whatever the legal basis, be it in contract, tort or otherwise, is limited fully, completely and exclusively to liquidated damages in an amount not to exceed $1,000.

12.2 Liability for paid services. In the case of paid services, the total amount of our liability, whatever the legal basis, be it in contract, tort or otherwise, is limited fully, completely and exclusively to liquidated damages in an amount not to exceed $1,000.

12.3 Data privacy. Any claims under applicable data privacy laws remains unaffected by the aforementioned exclusions and limitations of liability.

13. Personal data

We will process your personal data in compliance with our Data Privacy Policy. You will find the most recent version of our Data Privacy Policy at https://joinsalt.co/privacy/ or you can access the policy via the App. We will inform you in detail how and where We process or cause third parties to process your personal data. By entering into the user agreement with Us you expressly consent to the foregoing provisions. You will find a detailed declaration of consent at the end of these Terms of Service. Your legal right of revocation remains unaffected.

14. Changes to Terms of Service 

We reserve the right to make changes to these Terms of Service or any parts thereof with effect for the future for the following reasons, unless such changes would result in an unreasonable disadvantage for you: for legal or regulatory reasons; for security reasons; to upgrade or optimize existing features of the Salt Services or to add new features; to account for the progress of technology, to make technical adjustments, or to guarantee the future functionality of the Salt Services. We will notify you of any changes to our Terms of Service at the latest four weeks before the planned effective date of the new version. You will have the opportunity to object to changes within the aforementioned four-week period. If you continue to use our Salt Services without objection, you will be deemed to have accepted the new Terms of Service. If you do object to changes, We hereby expressly reserve our right to terminate the contract for convenience. If and when We make changes to the Terms of Service, We will once again advise you of your revocation right, the time period within which the revocation right must be exercised, and the legal consequences of revocation.

15. Changes to our Company, New Owners 

15.1. Transfer of contracts to subsidiaries. In the future We may wish to change the structure of our company. In this case, You hereby authorize and agree that We may transfer our contracts with you to any corporate parent, subsidiary, affiliate or other related entity. 

15.2 New owners. If there is a change in the ownership or voting rights in our company as a whole or with respect to any of the Salt Services or their assets, You hereby authorize and agree that We may transfer your information and User Account to the new owner. This applies in particular for the benefit of any successors in the event of a sale or other transfer of our business.

16. Final Provisions

16.1 Official contract language.

The official contract language is English.

16.2 Governing substantive law.

The Terms of Service and all related matters, rights and remedies shall be governed by and construed under the laws of the State of California, without regard to conflict of laws principles. 

16.3 Venue and Jurisdiction.

The venue and jurisdiction for the adjudication and resolution of any issue or claim involving the Terms of Service or related matters, rights and remedies shall be the state and federal courts of the County of Los Angeles, State of California.

16.4 Severability.

If any provisions of these Terms of Service should be or become invalid in whole or in part, the validity of the remaining provisions will remain unaffected thereby.

17. Downloading and Review Options.

You may review and print out these Terms of Service at any time at https://joinsalt.co/terms/. Additional information regarding your respective contract  is available in your user account. In the alternative, you may also print out or download the automated order confirmation you received after placing the order.

18. Information about Provider

Salt, 345 N Maple Drive, Suite 135, Beverly Hills, CA, 90210

E-mail: hi@joinsalt.co

19. Right of revocation 

19.1 Information about revocation.

If you have a legal right of revocation, this right will exist as soon as you enter into a user agreement or a contract for the participation in the Carbon Offset Program with Us.

You may revoke the contract within 14 days of the contract date for any or no reason, in which case the contract will be null and void.

To exercise your right of revocation, you must notify Us (e.g., by mail, telefax, or email) that you no longer wish to be legally bound by the contract. Any notice specifying your desire will suffice. We will confirm receipt of your notice of revocation (e.g., by email). Your notice of revocation will be timely as long as you send it before the revocation period has expired. Please deliver any notice of revocation to the following address:

Salt, 345 N Maple Drive, Suite 135, Beverly Hills, CA, 90210

E-mail: hi@joinsalt.co

19.2 Consequences of revocation.

If you revoke the contract, the contract will be null and void. You will receive a refund for any payments you have already made for the revoked contract. We will issue the refund promptly after We receive your notice of revocation. The refund will be made by the same method you used for the original transaction, unless We expressly agree otherwise with you.

If you have requested that services begin during the notice period for revocation, you must compensate Us for such reasonable amount as corresponds to the volume of services that were provided before the time you notified Us of your exercise of the right to revoke the contract relative to the total volume of services provided for in the contract.

19.3 Standard form for notice of revocation.

You may use the following form for your notice of revocation.

Please be sure to state which Salt Service you wish to revoke. You also may send Us an email at support@joinsalt.co.

You also may your notice of revocation via regular first class U.S. mail to the following address:

Salt, 345 N Maple Drive, Suite 135, Beverly Hills, CA, 90210

20. Consent to data processing

We use technology (such as cookies) to analyze how you use the Salt Website and to deliver personalized/targeted advertising to you. For these purposes, We or our partners create pseudonymised user profiles. For this purpose, We ask you for your consent, which you give together with your agreement to the Terms of Service mentioned above.

In some cases, our partners and service providers also process your personal data in so-called third countries, in particular in the United States of America. At the same time, you agree in accordance with Art. 49 para. 1 sentence 1 lit. a GDPR that your data may be processed in the USA, with the risk of secret access by US authorities and use for monitoring purposes, possibly without the possibility of legal recourse. 

If you access content from third parties which We integrated in our Services, data will be transferred to the provider of such third-party content. By accessing the content, you consent to the respective processing of your personal data.

You will find further information as well as notes on the possibilities of discontinuation, revocation and objection in our data protection regulations and in the data protection regulations of the respective partners and service providers.

You can revoke your consent at any time with effect for the future. Your revocation does not affect the legality of the data processing before your revocation. If you revoke your consent, unfortunately We can no longer provide you with climate services. If you wish to revoke your consent, please contact our support team.

21. Merchandise Sales

By purchasing any merchandise through our website, you agree to the following terms and conditions:

21.1 Orders and Payments

All orders for merchandise are subject to availability and acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to, errors in pricing or product information, or suspicion of fraud. Payment must be made in full at the time of purchase, and we accept major credit cards and other forms of payment as indicated on the website.

21.2 Shipping and Delivery

We will make every effort to ship your merchandise in a timely manner. Shipping and handling charges will be added to your order at checkout. We are not responsible for any delays or damage caused during shipment, nor are we responsible for any additional customs fees or taxes that may be incurred during international shipping.

21.3 Returns and Refunds

We want you to be satisfied with your purchase. If you receive merchandise that is damaged or defective, please contact us within 14 days of receipt to arrange for a return or exchange. We do not accept returns for any other reason. Refunds will be issued in the same form of payment used for the original purchase, and may take up to 14 days to process.

21.4 Intellectual Property

All merchandise sold on our website is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or sell any merchandise without our express written consent.

21.5 Disclaimer of Warranties

All merchandise is sold "as is" and without warranties of any kind, express or implied. We do not warrant that the merchandise will meet your specific requirements or expectations, or that it will be free from defects or errors.

21.6 Limitation of Liability

In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the sale or use of any merchandise, including but not limited to, damages for loss of profits, business interruption, or loss of data.

21.7 Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of California, and any disputes arising from or related to the sale of merchandise shall be resolved exclusively in the courts of California.


Except for disputes brought in small claims court, any dispute arising out of or relating to the Terms, the Services, or any relationship between the parties, or any of their parents, subsidiaries, affiliates, successors, officers, directors, or employees, heirs and permissible assigns, without limitation, no matter how described, pleaded or styled, will be resolved through final, binding arbitration under the substantive and procedural requirements of the Federal Arbitration Act. The arbitration will be conducted by a single, neutral arbitrator chosen by the parties, who shall be a retired judge or a lawyer with at least ten years of active practice in technology law. The arbitration shall be conducted under the Consumer-Related Disputes Supplementary Procedures and expedited procedures of the American Arbitration Association (“AAA”). I understand the information about the AAA arbitration process and the AAA Consumer Rules can be obtained at www.adr.org. The arbitration will be conducted by telephone, online and/or be solely based on written submissions, the specific manner to be chosen by the party initiating the arbitration. The arbitration will not require any personal appearance by the parties or witnesses unless otherwise mutually agreed in writing by the parties. The parties agree that the arbitrator, and not a court, will have exclusive jurisdiction over the interpretation, validity, and scope of this arbitration agreement. The costs of the arbitration filing fee, arbitrator’s compensation, and facilities fees will be paid by COMPANY. Each party will pay for its own attorneys’ fees and costs. Any dispute or claim will be brought solely in that party’s individual capacity, and not as a plaintiff or class member in any purported class action, representative proceeding, mass action or consolidated action. The fact of and all aspects of this arbitration and the underlying dispute will remain strictly confidential by the Parties, their representatives, and the AAA. The Parties agree that any actual or threatened violation of this provision would result in irreparable harm and will be subject to being immediately enjoined. If this arbitration agreement is declared unenforceable and cannot be administered, interpreted, or modified to be enforceable, the parties agree to waive any right to a jury trial for any dispute to which this agreement applies and any dispute will be commenced and maintained exclusively in the state or federal courts in New York and the parties each consent to the personal jurisdiction of the courts. This provision survives the termination of the Terms. Notwithstanding anything herein to the contrary, you retain the right to pursue any claim in a small claims court and proceed on an individual basis for any such claim that is within the court’s jurisdiction.